Extended Test Instructions

Extended Test Instructions

Step-by-Step Instructions

Each test taker is responsible for reading all the information within this document before completing a Kaplan Test of English assessment.

A. Before You Take the Test


Before you begin the registration and testing process, you need a desktop or laptop computer (not a tablet, Chromebook, iPad or mobile device) that is equipped with the following:

You may also visit the Proctortrack website for overall Proctortrack System Requirements:

Please ensure that any devices which you intend to use during the test e.g. headphones, earbuds, microphones etc. are plugged in/switched on and fully charged before you login to Proctortrack. Please ensure that these devices are also worn throughout the test. Removing your audio device during the test may disrupt your proctoring recording and result in your test being invalidated.  Should this occur, you will be able to take the test again, but this is likely to be at full cost. 

If you are using an external microphone, please ensure that it is positioned to be able to successfully record your audio throughout the test.   

Rules & Regulations

B. Setting Up Your Proctortrack Account

Before you can begin your test, you’ll need to set up your Proctortrack account.

  • In your Google Chrome or Firefox web browser, go to https://testing.verificient.com/ to access the Proctortrack site.

  • Log into Proctortrack with the username and password provided to you by your administrator. You may be asked to reset your password. On your dashboard, find your Kaplan Test of English – English Language Assessment and click Continue or Go to Test.

  • On the next page, read about how Proctortrack works and general test guidelines. Then, follow the instructions on your screen to download and install the Proctortrack software on your computer. Proctortrack is a light application that should download quickly and does not require administrative rights to install.

  • After Proctortrack is installed, follow the directions on the screen to set up your account in Proctortrack:

    • Agree to the Proctortrack the Terms and Conditions
    • Check that your computer is properly set up.
    • Verify your identity with a face scan and ID scan.  Please ensure that your ID is clearly visible during this time as it will be manually checked by our Grading Team following your test completion.
    • Read and agree to the test guidelines.

C. Complete Your Assessment

  • You will now be directed to the Kaplan Test of English login page. A blue frame will appear around the screen to show that proctoring has begun. This blue frame should be visible throughout your test.  If the blue frame is missing, please log out of the Kaplan test platform and Proctortrack immediately and contact [email protected] for further guidance.

    Log in to your test with the username and password provided to you by email.

Page, Text, Mailbox
  • If this is your first time logging in to Kaplan Test of English, you’ll be prompted to accept the Terms and Conditions, set a new password, and enter your email address.

  • Click Start Assessment, then on the following direction page, scroll to the bottom of the screen and click Start.  Please note that you are not able to navigate backwards during your test therefore please ensure that you complete each question before moving onto the next one.

  • Follow the directions on screen to complete your assessment. When you’ve finished, click the END button in the top right corner of your screen to end the proctoring session.

  • Check the box and click END again. Wait for the data to upload, then close your browser.  Please ensure that your upload completes to 100% before closing the application.  If you close the application before the upload completes, your proctoring file may be incomplete and may result in your test being invalidated. 

    If you do close the application early, please re-open it within 72 hours of taking the test and allow the upload to complete.  After 72 hours the proctoring file will no longer be available to upload, and you may have to register to take a new test

D. Troubleshooting

Problems with Kaplan Test of English

I logged out or was disconnected in the middle of my test.

I received an error message during the assessment.

I can’t hear the audio, or the audio is freezing.

I can’t record audio in the Speaking section.

I can’t upload my responses in the Speaking section.

Contact [email protected] for any other issues with Kaplan Test of English.

Problems with Proctortrack

For any issues with Proctortrack, contact the Proctortrack support team at www.proctortrack.com/support/.

E. About Kaplan Test of English and Proctortrack

What is Kaplan Test of English?

Kaplan Test of English is an adaptive online test that assesses your level of English language proficiency in different skills. During an assessment, you may be asked to listen to conversations, read emails and articles, answer comprehension questions, write an essay, and/or speak into the microphone on your computer.

Normally, when you take a paper-based test in school, every test taker answers the same questions. Kaplan Test of English is different. When you take an adaptive assessment, you answer different questions than other test takers because the testing system chooses questions that match your English level.

Main Flight (Listening and Reading)

Writing and Speaking

What is Proctortrack?

Proctortrack is an online proctoring service that is used to ensure test security and detect cheating. It records activity on your computer and captures video of your face while you are taking a test online. Your personal information and Proctortrack videos will only be viewed by Kaplan Test of English administrators and will only be used to determine whether your assessment results are valid.